ExpectedOutcome:Project results are expected to contribute to all of the following expected outcomes:

For Area A:

A well-founded understanding of effects and impacts (positive as well as negative), benefits and costs of CCAM systems and services (short, medium, long-term).Methods and indicators to assess the impacts of CCAM solutions on mobility and wider socio-economic and environmental aspects (public health, land use/infrastructure need, accessibility, affordability, economy, employment, working conditions and required skills, energy use, air quality, carbon emissions, etc.).Definition of KPIs incorporating societal targets with individual mobility needs.Methods and tools for CCAM developers and manufacturers, authorities, municipalities and citizens enabling design and decision-making based on an integrated understanding of all its possible short, medium and long-term impacts, thereby avoiding negative rebound effects, such as discrimination or bias towards certain user groups, like women, the elderly, and disabled persons, but also ethnic minorities, persons from low income backgrounds, persons with varying digital literacy and skills, and those livin... ver más

ExpectedOutcome:Project results are expected to contribute to all of the following expected outcomes:

For Area A:

A well-founded understanding of effects and impacts (positive as well as negative), benefits and costs of CCAM systems and services (short, medium, long-term).Methods and indicators to assess the impacts of CCAM solutions on mobility and wider socio-economic and environmental aspects (public health, land use/infrastructure need, accessibility, affordability, economy, employment, working conditions and required skills, energy use, air quality, carbon emissions, etc.).Definition of KPIs incorporating societal targets with individual mobility needs.Methods and tools for CCAM developers and manufacturers, authorities, municipalities and citizens enabling design and decision-making based on an integrated understanding of all its possible short, medium and long-term impacts, thereby avoiding negative rebound effects, such as discrimination or bias towards certain user groups, like women, the elderly, and disabled persons, but also ethnic minorities, persons from low income backgrounds, persons with varying digital literacy and skills, and those living in rural or peri-urban areas.Input for the design and evaluation of CCAM partnership activities, in particular for the large-scale demonstrators (ex-ante and ex-post) and for public engagement activities aimed at realistically informing users of CCAM capabilities and expectations. For Area B:

Methods and measures that capture the mobility needs of European citizens in the context of economic, social and environmental objectives at national, regional and local levels and that provide guidance on how to engage with citizens on CCAM solutions aiming to address these needs.Robust and documented knowledge (e.g. knowledge maps) of users’ and implementers’ expectations, concerns and desires with regards to CCAM solutions for the mobility of persons and goods, with special attention to the needs of vulnerable users and under-researched groups, including women, disabled persons, and the elderly, but also ethnic minorities, persons from low income backgrounds, persons with varying digital literacy and skills, and those living in rural or peri-urban areas. This knowledge is to be integrated into the design and development of CCAM solutions to support these specific needs.Tools that allow CCAM developers, deployers and public authorities to implement user-centred CCAM solutions that effectively contribute to societal targets, including equity, and the uptake of CCAM systems at regional level.Recommendations for large-scale demonstration projects to include user and societal aspects taking into account location-specific characteristics of the implementation area, such as local policy targets, population density, and cultural matters. All the above expected outcomes should support the uptake of CCAM solutions (including acceptance and adoption).


Scope:With the increasing digitalisation of road transport, CCAM solutions have the potential to deliver an improved quality of life, by increasing safety and providing more sustainable and inclusive mobility solutions. However, for these solutions to be successful, a comprehensive understanding of all effects of CCAM on individuals, society and the environment over time is needed. Moreover, the successful deployment of CCAM solutions will depend on their availability and accessibility to future users, including the deploying organisations, as well as on the willingness of the general public to use and accept future CCAM solutions.

This topic requires the effective contribution of SSH disciplines and the involvement of SSH experts, institutions, as well as the inclusion of relevant SSH expertise, in order to produce meaningful and significant effects enhancing the societal impact of the related research activities.To make sure that the proposed actions reflect the realities of a society with changing mobility, digital and environmental needs, participatory processes with a wide and diverse range of future user groups, civil society organisations, citizens, experts, deployers and decision makers at various levels are strongly encouraged. The resulting methods and tools should therefore be designed and developed in a co-creation manner between authorities, municipalities and citizens, as well as CCAM developers and manufacturers. To this end, it is recommended to develop solutions that are grounded in social innovation.

Actions must address the activities either under area A) Analysis of socio-economic and environmental impacts of CCAM systems and services OR under area B) Assessment of societal, citizen and user aspects for needs-based CCAM solution development and deployment.

Area A: Analysis of socio-economic and environmental impacts of CCAM systems and services

The analysis of CCAM benefits and risks are, or have been, addressed in R&I projects, which has resulted in the creation of several impact assessment frameworks and decision support tools. However, these are not sufficiently comprehensive and lack a higher-level systems approach to fully understand and assess the short, medium and long-term risks of CCAM solutions on societal and environmental aspects. The maturity level of existing assessment tools varies: the analysis of accident risk of automated vehicles has been considered extensively, while the understanding of wider health and equity effects on users’ mobility experience is much less developed.

Actions will enhance existing methods/frameworks or develop new, broader, more comprehensive and inclusive methods for the assessment of how CCAM solutions, systems and services impact mobility and wider socio-economic and environmental aspects to ensure that the design of CCAM solutions are tailored to evolving mobility and environmental needs.

The proposed actions should include all the following aspects:

Develop comprehensive impact assessment methods that cover the full range of effects of CCAM systems and services by taking a systems perspective that includes e.g. effects on jobs, health, inclusiveness, affordability and access to essential services, environment.For these methods, existing KPIs should be reviewed and updated if needed. In addition, new KPIs need to be developed, to capture aspects like equity in terms of access to mobility, or sustainability. User expectations towards e.g. comfort, perceived safety, necessary digital skills and access to information should also be addressed with qualitative assessments (e.g. observations, surveys, interviews).Ensure practical usefulness of these methods by addressing regional specifics within Europe, as well as the evolving needs and dynamics of a society in transition towards more sustainable and shared mobility for both people and goods.Cover under-researched fields in terms of impact assessment of CCAM solutions, such as the inclusion of underserviced or socio-economically challenged geographical areas and specific population groups. Area B: Assessment of societal, citizen and user aspects for needs-based CCAM solution development and deployment

The assessment of societal, citizen and user aspects of CCAM has been addressed in a number of Horizon 2020 projects[1], typically focusing on the acceptance of automated vehicles by drivers and the public, driver needs and trust, and ways to increase driver performance. Yet the assessment of CCAM solutions in terms of inclusiveness, equity and accessibility is lacking in most R&I projects, and rarely goes beyond considering gender, disability and age. While these categories need sustained attention, persons with different income levels, different digital experiences, literacy and access, as well as people living in rural or peri-urban areas, are examples of user groups that also need to be included in these assessment criteria so that extensive analyses of user needs and expectations can be carried out.

The aim is to proactively consider all user groups and societal objectives in the design and development phases of CCAM solutions.

The proposed actions should include all the following aspects:

Develop and apply a systems approach for better understanding and considering user and societal needs, desires and expectations related to CCAM solutions, systems and services. A broad understanding of “users” is to be applied, including persons, public institutions such as hospitals and schools, organisations and businesses.Analyse equity aspects related to the deployment of CCAM solutions in terms of e.g. income level and solutions for deprived or underserviced areas, digital access and access to essential services, covering personal mobility as well as provision of supplies and necessities to end users. Map the broad range of concerns and expectations concerning CCAM involving a variety of stakeholders (including citizens, communities, transport service providers, professional drivers, road transport operators, road authorities, vehicle and other industry) and disciplines, including SSH (social sciences and humanities) to invest in social innovation that can complement the deployment of needs-based CCAM solutions.Define methodologies and mechanisms to communicate with future users/ citizens about CCAM aspects related to trust, ethics and acceptance.Develop tools that foster capacity building on CCAM among planners and decision makers to enhance their ability to influence solution design and development. Provide guidance on how to align overarching long-term policy goals and societal ambitions with user needs. In order to achieve the expected outcomes, international cooperation is advised for all projects of topic (addressing either area A or area B), in particular with projects or partners from the US, Japan, Canada, South Korea, Singapore, Australia.


Cross-cutting Priorities:International CooperationSocio-economic science and humanitiesSocial InnovationCo-programmed European PartnershipsSocietal Engagement


[1]SUaaVE (http://www.suaave.eu/), PAsCAL (https://www.pascal-project.eu), Trustonomy (https://h2020-trustonomy.eu/), Levitate (https://levitate-project.eu)

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