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USERBOT

Financiado

Cerrado

Artificial Intelligence for Customer Service

Userbot provides Artificial Intelligence for Customer Service. We have developed an innovative technology platform based on Machine Learning, Deep learning, Artificial Intelligence and Sentiment Analysis to interact with customers... ver más

31/08/2019

Userbot Srl

71K€

Presupuesto del proyecto: 71K€

Líder del proyecto

USERBOT S.R.L. No se ha especificado una descripción o un objeto social para esta compañía.

TRL 4-5

Fecha límite participación Sin fecha límite de participación.

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Financiación concedida El organismo H2020 notifico la concesión del proyecto el día 2019-08-31

EIC-SMEInst-2018-2020: SME instrument

I+D

Cerrada hace 7 años

0% 70% 100%

Información adicional privada

No hay información privada compartida para este proyecto. Habla con el coordinador.

2 Participantes

Userbot Srl

50.00K€ | Lider

TECUS PLASTICOS

509.83K€ | Participante

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Duración del proyecto: 6 meses Fecha Inicio: 2019-02-05
Fecha Fin: 2019-08-31

Líder del proyecto

USERBOT S.R.L. No se ha especificado una descripción o un objeto social para esta compañía.

TRL 4-5

Presupuesto del proyecto 71K€

Fecha límite de participación Sin fecha límite de participación.

Descripción del proyecto Userbot provides Artificial Intelligence for Customer Service. We have developed an innovative technology platform based on Machine Learning, Deep learning, Artificial Intelligence and Sentiment Analysis to interact with customers in a natural language on every digital channel. Userbot’s proprietary AI technology that reached TRL7 is developed internally and we are constantly improving it. We are currently working on the automation of customer acquisition and payments, as well as developing a special Agency dashboard. The basic AI remains one of the main areas of investment, optimizing and simplifying the AI model Training and improving the performance of Natural Language Processing. Our team is composed by seasoned experts with commercial and management experience, supported by 4 advisors with decades of experience in the sector. The Milan Polytechnic as partner and shareholder, allows us direct access to technology transfer to artificial intelligence research. Our success has already been remarkable. In the first 3 months of operation, we received numerous responses, in the Finance, Banking and Insurance sectors, as well as from Startups, SMEs and Public Authorities. Our service is currently used by companies such as Agos, Moovenda, Buzzoole, LeCicogne and PAs such as Regione Emilia Romagna and the Sesto Fiorentino Municipal Authority. In September 2017, we won the Artificial Intelligence Worldwide Software Vendor Selection, from more than 300 Startups and technology companies already established at international level and were awarded a contract with Agos Ducato S.p.A. Financially we can count on over half a million euros of investments. In March 2018, we achieved a capital increase of € 300,000 with some Business Angels that became part of the shareholders; whilst in July 2018, the equity crowdfunding on Crowdfundme raised € 200,000, with the entry of 131 new shareholders. The SME instrument phase 1 project is thoroughly aligned to Userbot’s strategy.

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