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LiveJourney

Financiado

Cerrado

LiveJourney

"In the on-demand digital era, time has become one of the most valuable commodities. Companies thrive or fail due to their process speed. This requires companies to track and optimize every step in their customers' ""journey"" - t... ver más

31/07/2017

LIVE JOURNEY

71K€

Presupuesto del proyecto: 71K€

Líder del proyecto

YOUR DATA CONSULTING No se ha especificado una descripción o un objeto social para esta compañía.

TRL 4-5

Fecha límite participación Sin fecha límite de participación.

Financiación concedida El organismo H2020 notifico la concesión del proyecto el día 2017-07-31

SMEInst-01-2016-2017: Open Disruptive Innovation Scheme

I+D

Cerrada hace 9 años

0% 70% 100%

Información adicional privada

No hay información privada compartida para este proyecto. Habla con el coordinador.

1 Participantes

LIVE JOURNEY

50.00K€ | Lider

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Duración del proyecto: 6 meses Fecha Inicio: 2017-01-27
Fecha Fin: 2017-07-31

Líder del proyecto

YOUR DATA CONSULTING No se ha especificado una descripción o un objeto social para esta compañía.

TRL 4-5

Presupuesto del proyecto 71K€

Fecha límite de participación Sin fecha límite de participación.

Descripción del proyecto "In the on-demand digital era, time has become one of the most valuable commodities. Companies thrive or fail due to their process speed. This requires companies to track and optimize every step in their customers' ""journey"" - the chain of events that begins when a customer first interacts, and ends when the product or service is delivered or completed. Current solutions for LiveJourney are inadequate as they do not track or optimize time, and are difficult to install and integrate with existing systems. LiveJourney is a breakthrough SaaS solution that enables companies to track and optimize their customer journeys through a simple web dashboard. It uses real-time data visualizations and algorithms with complex process mining and statistical models. LiveJourney tracks and predicts journey time, can be used out-of-the-box even by non-technical staff, and is accessibly priced for any company. Early trials shows it can reduce journey times by 10-25%, predict journey duration with 82% accuracy, and increase customer retention by 8%. It is developed by Your Data Consulting, a French SME launched in April 2015 by five experienced founders. It has already developed and released a working beta version of its product, attracted five clients including major French brands, and earned €150K in revenue. It targets B2B customers including large enterprises in logistics, supply chains, finance, insurance and automobile manufacturing. It will scale up in France and expand to Germany, Italy, Spain, United Kingdom and United States, where there are 25,885 applicable companies and a TAM of over €1.1B. It reaches customers via direct sales and partner agents. By 2020 it will scale to 24 staff, achieve €7.4M in revenue, earn an EBIT of €2.01M. LiveJourney is now applying to undertake a Feasibility Study to prove technical and commercial viability and subsequently raise a larger funding round to fully commericalize its innovative product."

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